Google Play & UK GDPR Compliant
Account & Personal Data Deletion Request
MEP Stock (Trade Electrical & Plumbing Supplies UK) • Official Mobile App & Web Platform
Important Information Regarding Account Deletion
Submitting this form initiates permanent deletion of your MEP Stock customer account and associated personal identifiers across our web platform and Android / iOS mobile applications.
Data That Is Permanently Deleted
- Full Name, Email Address, and Phone Number
- Encrypted Login Credentials & Passwords
- Saved Delivery & Billing Addresses
- Saved Wishlist items & Product alerts
- Reward points, credit balance & tokens
- Mobile device push tokens & app sessions
Data Retained & Statutory Legal Basis
- Completed Order Invoices & Tax Records:Retained for 6 years in an anonymized format strictly for statutory UK HM Revenue & Customs (HMRC) accounting compliance (Taxes Management Act 1970).
- Retained invoice records are permanently detached from active profiles and never used for marketing.
Retention & Deletion Timeframe
Instant upon password verification. Manual requests are verified and completed within 48 to 72 business hours.
How to Delete Inside the Mobile App
Open MEP Stock App → Profile → Settings → Delete Account to purge your account directly on your device.
Alternative Deletion Methods & Customer Support
You may also request account deletion directly by contacting our UK Data Protection team via email or telephone during standard UK business hours (Monday – Friday, 8:00 AM – 5:00 PM GMT):